Property Care

Property Care That Protects Your Cabin

Revenue matters, but so does the condition of your home. Big Bear Vacations combines housekeeping, maintenance coordination, guest support, inspections, and local operations to help keep your cabin ready.

Standards of Care

A Consistent Standard Between Every Stay

Every turnover follows the same repeatable process, so every guest walks into a home that is ready.

Guest Stay
Turnover
Inspection
Maintenance Review
Owner Update
Next Guest Ready
Housekeeping

Housekeeping Built Around Guest-Ready Standards

  • Turnover cleaning
  • Post-stay checks
  • Deep cleans
  • Linen & towel standards
  • Supply restocking
  • Carpet cleaning options
  • Window cleaning options
  • Seasonal preparation
Housekeeper making a bed with crisp white linens
Well-maintained cabin interior
Maintenance

Maintenance Support When It Matters

  • 24/7 on-call support
  • Work order tracking
  • Skilled repair coordination
  • Emergency response
  • Spa services
  • Snow removal
  • Seasonal upkeep
  • Home repairs
  • Landscaping support
Guest Support

Better Guest Support Means Fewer Owner Headaches

When guests can get support quickly, issues are less likely to escalate. Big Bear Vacations helps handle guest needs so homeowners are not the first call.

24/7 Guest Response

A team available for arrivals, questions, and after-hours issues.

Guest Vetting

Screening and communication designed to protect your home.

Local Operations

Big Bear-based staff who can respond in person when it matters.

Owner Experience

Protecting the Owner Experience

Owners should be able to benefit from rental income without managing every cleaning, repair, guest question, or emergency.

Owner Services

Get local property care built for Big Bear.

Talk to our Owner Services team about how the program fits your home.

Get Projection